Shipping Policy
At Flasas, we are committed to providing a reliable and convenient shopping experience from the moment you place your order until your package arrives at your door. We carefully prepare each order and work with established shipping carriers to help ensure that your products are delivered safely and efficiently.
Please review the following Shipping Policy for information about order processing, shipping times, carriers, and shipping fees.
Order Processing Time
After you place your order and we confirm payment, our team will begin preparing your items for shipment.
Our standard processing and handling time is approximately 2–5 business days. During this period, we may verify your order, prepare products, package them, and arrange shipment.
Please note that processing time is separate from transit time. The estimated delivery period begins after we dispatch your order and hand it over to the shipping carrier.
During holidays, promotional periods, weekends, or periods of unusually high order volume, processing may take slightly longer.
Shipping Carriers
- UPS
- FedEx
- DHL
- USPS
- Other suitable local or regional delivery services
Estimated Shipping Times
Shipping times vary by destination, local logistics conditions, customs procedures, weather, and other factors outside our direct control.
As a general reference, estimated transit times after dispatch may be as follows:
- United States: approximately 5–10 business days
- Canada: approximately 7–12 business days
- United Kingdom: approximately 5–10 business days
- Germany: approximately 5–10 business days
- France: approximately 5–10 business days
- Italy: approximately 6–12 business days
- Spain: approximately 6–12 business days
- Other European countries: approximately 7–15 business days
These are estimated delivery times, not guaranteed delivery dates. Actual transit time may vary depending on the destination and circumstances affecting transportation.
Shipping Time May Vary by Region
Because our customers are located in different countries and regions, delivery times can vary significantly.
Urban and major metropolitan areas may receive packages faster, while remote or rural locations may require additional transit time. Local carrier schedules, customs processing, weather conditions, public holidays, and other unexpected circumstances may also affect delivery.
For international shipments, customs clearance may occasionally cause additional delays. These circumstances are outside the normal processing time and may affect the final delivery date.
We appreciate your patience and understanding when unexpected transportation delays occur.
Shipping Fees
Shipping fees may vary depending on the total order amount, destination, package size, shipping requirements, and region.
The applicable shipping cost will be calculated according to the details of your order and destination. Customers can review available shipping information and applicable charges during checkout.
Because shipping costs differ between regions, the shipping fee for one destination may not be the same as the fee for another destination.
Order Tracking
When tracking information is available, it may be provided after your order has been shipped.
Once your package enters the carrier's system, you can use the tracking information to check the latest available shipping status.
Please note that tracking information may take some time to become active after the package has been handed over to the carrier. Updates may also occur at different intervals depending on the carrier and destination.
Delivery Delays
Although we work to process and ship orders as efficiently as possible, delivery times may occasionally be affected by circumstances beyond our control.
Potential causes of delays may include:
- Severe weather conditions
- Public holidays
- High shipping volumes
- Carrier delays
- Customs clearance
- Incorrect or incomplete delivery information
- Remote-area delivery requirements
- Unexpected transportation or logistical disruptions
If your order appears to be significantly delayed, please get in touch with our customer service team so we can help you check the available shipping information.
Please Check Your Shipping Information
Before completing your order, please make sure that your shipping address, contact information, and other delivery details are accurate and complete.
Incorrect or incomplete information may result in delivery delays or difficulties. If you notice an error in your shipping information after placing an order, please get in touch with us as soon as possible.
Our Commitment
At Flasas, we understand that reliable delivery is an important part of the overall shopping experience. We will continue working with appropriate logistics partners and improving our shipping process to provide customers with convenient, dependable service.
While shipping times can vary by destination, we aim to process orders promptly, package products carefully, and provide clear shipping information whenever possible.
Thank You
Thank you for choosing Flasas. We sincerely appreciate your trust and patience, and we're committed to providing quality home products and dependable service.
We hope your Flasas order arrives safely and becomes a valued part of your home.